He just nails it. Below are a few gems, but do yourself a favour and read the whole piece. On content:
Discussions at the networks about what’s depleting their viewership tend to focus on familiar culprits: YouTube. The internet. Xbox. The iPod. Too many options. (Capitalism can be so unfair!) This leads to brainstorming sessions about making TV more like the internet,
resulting in a lot of overexcited press releases announcing how one-minute “minisodes” of your favorite shows will be exclusively available on a network website, or Twittered to you line by line as they’re being written, or beamed directly into your cerebral cortex via Bluetooth.Enough already. Competition from other media is real, but it’s also a convenient excuse to not focus on programming. You don’t hear American Idol‘s producers whining about how the internet is draining their audience, because they know that their audience is on the internet. Viewers go there to talk, read, kvetch, and gossip—about American Idol.
On being douches when it comes to niche, critically acclaimed, or shows with a small but devoted fan-following:
Broadcast networks routinely spend three months promoting a show that they then cancel after two airings. Or they get a few million viewers hooked on a serialized drama and then drop it midway through a season, leaving fans hanging. This simply never happens on cable, where if a
series gets a 13-episode order, those 13 episodes are damn well going to air, even if it’s just because there’s nothing else to take their place. Every time the networks reshuffle their grid in a spasm of quick-fix panic, they disenchant more viewers.